What Our FAQ Actually Covers
We built this FAQ around the questions that come up every day — not a generic help document, but the specific account and payment situations our players in New York and elsewhere run into. Starting with account creation: you open your account through the website or mobile browser, confirm your email, and then complete identity verification before your first withdrawal clears. On
the payment side, PayPal and Venmo deposits link directly to your account wallet; Play+ works as a prepaid card you load from that same wallet. Each section below gives you the step-by-step version. For anything not covered here, our live chat team picks up where the FAQ leaves off. Availability at xsmnt2 depends on state law and eligible states, so check whether
your state is covered before you get started.
- PayPal
- Venmo
- Play+
- Live Chat Support
- Mobile Access