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Terms That Cover How Your Account Works

These terms set out what you agree to when you open an account with xsmnt2 and use our lobby — from deposits through PayPal, Venmo, or Play+ to how disputes get handled.

Account eligibility by statePayPal, Venmo, Play+ coveredDispute process includedWallet and withdrawal rulesUpdate notifications via email
xsmnt2 Terms That Cover How Your Account Works
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Start a live chat directly from your account dashboard. Our support team can clarify any clause, walk through account conditions, or flag a billing dispute for review.
Email Support Send questions about specific terms to our support address listed in your account settings. We aim to respond within one business day for policy-related inquiries.
Account Help Center Log in and navigate to Help in your account menu. The Help Center covers wallet rules, state eligibility, identity verification steps, and withdrawal conditions in one place.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices

Identity Verification

Before your first withdrawal, we verify your identity using the documents you submit through your account. This step protects against unauthorized access and satisfies state-level compliance requirements.

Data Retention

We retain account data for the period required under applicable state law. You can request a summary of what we hold by contacting support through your account dashboard or by email.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to measure lobby performance. You can manage cookie preferences in your browser settings at any time without losing your account.

Requesting Changes

To update personal details — email address, linked PayPal or Venmo account, Play+ card number — submit a change request through account settings and confirm with your identity credentials.

Common Questions About Our Terms

These terms apply to anyone who opens an account on xsmnt2 and uses our lobby, payment options, or support services in a state where online casino access is permitted under local law.

We'll notify you by email before any material update takes effect. Continuing to use your account after receiving that notice means you've accepted the revised terms.

Access depends on state law. If your state doesn't authorize online casino play, your account may be suspended. Check your state's current rules before depositing or playing.

Contact our support team via live chat or email with your transaction ID and the amount in question. We'll review the record and respond within one business day.

We keep your data for the period required by applicable state law. You can request a copy or ask what we hold by contacting support through the Help Center in your account.

Submit a closure request through account settings or contact support directly. Any remaining Play+ or wallet balance will be processed back to your verified payment method before the account is closed.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.